Desktop Support
Our team of experienced technicians are trained to diagnose and resolve any issues you may be experiencing with your desktop PC's, Windows servers, Apple hardware (Mac's, iPad's & iPhones) and Android hardware.
We understand that downtime can be costly for your business, which is why we work quickly and efficiently to get you back up and running as soon as possible.
Security is a key part of our service, including support with virus and malware removal as well as general device protection. Whether you need remote assistance or on-site support, we ensure problems are resolved quickly to reduce downtime.
Support Contracts
We offer both remote and on-site support, depending on your needs. Our remote support services allow us to securely access your systems from our location. Over 90% of issues can be fixed remotely. Our monthly support contracts are charged per user, per month. So there are no hidden fees. Please contact us today to find out more.
Support Hours
Monday to Friday: 9:00am - 5:00pm
Out of hours support is avaliable upon request.
Support & Service
We don’t operate a traditional IT ticketing system. Instead, we believe in fast, direct support when you need it most.
If you’re experiencing an issue, simply call us and speak to our support team straight away. This approach allows us to respond quicker, understand the problem in real time, and start working on a solution without delay.
N-Able Take Control
Working with N-Able to provide fast and secure remote support. All of our remote support sessions are encrypted for piece of mind.
This allows us to connect to your machine within minutes. This helps speed up the process in troubleshooting.
