Privacy Policy

Privacy Policy

We are HIGS Solutions Limited, Philpot House, Station Road, Rayleigh, Essex, SS6 7HH. This privacy statement describes how we collect personal data on our web sites. If you have any questions, comments or suggestions about the way in which we use your personal data, please contact us.

HIGS Solutions uses reasonable care to make sure that the information appearing on this site is accurate and up-to-date. However, errors and omissions do occur and the user should not take the accuracy of the information for granted but should check directly with HIGS Solutions. None of the material contained in this Site is to be relied upon as a statement or representation of fact.

HIGS Solutions has no control over the use to which the information may be put by the user and accordingly shall not be liable for any loss of profits or contracts or any indirect or consequential loss or damage arising out of or in connection with the use of such information.

The statutory rights of a customer dealing with HIGS Solutions as a consumer shall remain unaffected.

Information We Collect?

We may collect personally identifiable information about you, such as your full name, phone number, email address, or similar, when you register for an account. When you use the HIGS Service or if you visit our websites, we may receive certain information about you as described below. We do not send any promotional emails; however, we may send you service related emails related to your account. If you no longer wish to receive these emails, you may opt out of them by canceling your account.

How We Use Your Information

(a) We use the information that we collect to operate and maintain our Sites and the Mouseflow Service and to respond to your questions and concerns. The legal basis is section 6(1) of the Danish Data Protection Act and art. 6(1)(f) of the EU General Data Protection Regulation (GDPR).

(b) If you have given your consent, we use the information that we collect to send you marketing communications in our newsletter. The legal basis is section 6(1) of the Danish Data Protection Act and art. 6(1)(a) of GDPR.

(c) We also use the information that we collect to help our customers improve their website(s).

How We Share Your Information?

HIGS Solutions will not rent or sell your personally identifiable information to others. We may store personal information in locations outside the direct control of HIGS Solutions (for instance, on servers or databases co-located with hosting providers). Any personally identifiable information you elect to make publicly available on our Sites or the HIGS Solutions, such as posting comments on our blog page, will be available to others. If you remove information that you have made public on our Sites or the HIGS Solutions service, copies may remain viewable in cached and archived pages of our Sites or theHIGS Solutions, or if other users have copied or saved that information. Our blog is managed by a third party application that may require you to register to post a comment. We do not have access or control of the information posted to the blog. You will need to contact or login into the third party application if you want the personal information that was posted to the comments section removed. To learn how the third party application uses your information, please review their privacy policy.

How We Protect Your Information?

HIGS Solutions is concerned with protecting your privacy and data, but we cannot ensure or warrant the security of any information you transmit to HIGS Solutions or guarantee that your information on the HIGS Solutions may not be accessed, disclosed, altered or destroyed by breach of any of our industry standard physical, technical or managerial safeguards. When you enter sensitive information (such as log in credentials) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL). No method of transmission over the Internet or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Copyright

HIGS Solutions gives permission to use, copy and distribute materials appearing on this site (expect PDF files without prior written notice) and any related graphics provided that the copyright notice shown below appears in all copies.

Copyright ©HIGS Solutions Limited 2020

Where third party material appearing in this site is used, copied or distributed, the copyright notice pertaining to that third party material must also appear in all copies.

Our policy

We are committed to protecting your privacy. We will only use the data which we collect about you lawfully in accordance with the General Data Protection Regulation (GDPR)

We own and control the data collected on our site, which we may use for internal marketing and to improve our site. We do not disclose this data to third parties, unless required by law or a court order or to enable third parties to provide certain services to us, for example web hosting. However, we will at all times control and be responsible for that use of your data.

We collect your personal data, which you voluntarily submit to us, for example when you complete a form on our site. We may use this data to provide you with newsletters and other information which you may have requested. We will only send you information using the data collected on our site when you request it.

We take appropriate steps to protect your data both online and off-line. We use firewalls to protect the information on our servers.