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Desktop Support

We offer support for Desktop PC's, Windows Servers, Apple hardware (Mac's, iPad's & iPhones) and Android hardware. We have many support options to choose from, including bespoke support packages that are tailored to you and the needs of your business.

We believe being hands on is the best approach. For new clients, we will come to your offices and look at your current IT setup, talk through your requirements and see what we feel can be improved on.

We pre-configure all your equipment prior to attending site, making sure it works as expected and minimising interruption during installation and ensuring equipment will work when installed.


Remote Support

Here at HIGS Solutions we have an in-depth knowledge of different types of IT environments. We can effectively support your users and we pride ourselves on our remote support and personal customer service. Remote support packages starting from £5.00 per user, per month.

Please note: Our remote support uses Advanced Encryption Standards (AES) 256 data encryption.

Working in collaboration with SolarWinds (Take Control), our remote software partner.

TakeControl

Hardware & Software

Here at HIGS Solutions, we sell a wide variety of hardware and software. We work with many brands to ensure you can get the best deal and the best specification for your money. We work with leading suppliers to ensure we can get you the best prices. HIGS Solutions Ltd provide only 100% genuine hardware products and will never sell grey stock.

Here are some of the items we sell:
  • Desktops & Laptops
  • Apple Hardware
  • Microsoft Office & Office 365 - (Click to find out more)
  • Tablets & Mobile Phones
  • Monitors
  • PC Peripherals (Mice, Keyboards etc)
  • PC Upgrades (RAM, Hard drives, Graphics Cards)
  • We offer software and database development services.
    Please 'Click here' to find out more!


    Data & Fibre Cabling

    Our cabling services are second to none and we pride ourselves on consistently delivering a high standard of quality and reliability. Whether you're moving office or simply looking to improve your existing network setup, HIGS Solutions Ltd can help you to achieve this.

    We specialise in many areas of cabling:

  • Data cabling: CAT5, CAT5e, CAT6, CAT6a, CAT7
  • Fibre cabling: OS1, OS2, OM3, OM4 - single and multi-mode (LC, ST, SC, FC)
  • Telephone cabling
  • Cable terminating
  • Our structured cabling solutions are installed by experienced and approved engineers and are fully tested upon completion. All cabling works conform to British Standards EN50173. All cabling works carried out by HIGS Solutions Ltd is certified for a minimum of 3 years.

    Catering for all types of businesses, including but not limited to:

  • Small, medium & large offices (Re-locations, fit outs, new offices and cabling improvements)
  • Hospitality & restaurants
  • Gymnasiums & leisure centres
  • Hospitals & health centres

  • WIFI Solutions

    Here at HIGS Solutions Ltd we offer many WIFI solutions to suit your needs! No matter how big or small, we supply WIFI solutions to both domestic and commercial customers. We have a variety of solutions and options to choose from so that we meet your requirements.

  • Home WIFI
  • Business WIFI
  • Hospitality WIFI
  • WIFI surveys
  • Network data cabling
  • WIFI monitoring tools

  • Email Services

    We offer many cost-effective hosting packages to suit your business needs. Our Email packages start from 5 email addresses and we can find the right solution for you.
    We also offer website and email packages as a whole, contact us today to find out more.
    Why host your emails with us?

  • 99.9% up time
  • Reliable email servers
  • Email troubleshooting & support
  • Microsoft Office 365 & Exchange options available

  • Virus Support

    Virus protection nowadays is critical in all businesses. There are many ways a hacker can gain entry to your network & systems. Using a solid antivirus software will stop this from happening. We work with Norton and McAfee to ensure our clients are protected.

  • Around 65,000 attempts to hack small to medium sized businesses occur in the UK every day, around 4,500 of which are successful. It is essential that you are using an up-to-date anti-virus product.
  • We offer antivirus solutions to cover the following: Virus Protection, Malware, Phishing, Ransomware, Internet Security & Data Protection.

  • Computer Repairs

    Not all PC issues are software related. Faulty hard drive? Faulty RAM? We can fix it. No matter what is wrong with your PC, we will diagnose the problem and offer you the best options to consider. Some repairs & upgrades are more cost effective than buying a new PC!


    Mac Support

    If you’re a Mac-based business, you need find an IT partner who really understands Apple, then we can help!
    From setting up a Mac, to setting up your business network.

    We have an Apple Business account, so we can supply all Apple hardware at great costs.


    Maintenance Contracts

  • Full contract with an on-site engineer, if required
  • Computers built to your specifications
  • Monthly invoiced contracts
  • Ad-hoc services

  • Our support contracts are Mon - Fri 9:00am - 5:00pm unless stated otherwise. Ad-hoc times can be agreed, please contact us today to find out more.