Remote Support

Please ONLY use this link if you have been instructed to do so by a HIGS Solutions engineer.



Key benefits of our support service contracts:

  • Most IT issues can be fixed remotely
  • Tailored to your business requirements
  • Upfront costings with no hidden fees
  • Encrypted remote sessions ensuring all connections are safe
  • Reduced onsite visits
  • Telephone support Monday to Friday between 9:00am and 5:00pm.
  • Ad-hoc/out of hours support can be agreed
  • Book a free consultation to see how we can help you

Cost Effective

More than 80% of issues can be fixed remotely, this will ensure on site visits are kept to a minimum.



Our remote support uses Advanced Encryption Standards (AES) 256 data encryption. Read more 'here'.



With over 40 year' experience behind us in all areas of support, we will find a solution to your requirements.