Remote Support
Please ONLY use this link if you have been instructed to do so by a HIGS Solutions engineer.
Key benefits of our support service contracts:
Most IT issues can be fixed remotely
Tailored to your business requirements
Upfront costings with no hidden fees
Encrypted remote sessions ensuring all connections are safe
Reduced onsite visits
Telephone support Monday to Friday between 9:00am and 5:00pm.
Ad-hoc/out of hours support can be agreed
Book a free consultation to see how we can help you
Cost Effective
More than 80% of issues can be fixed remotely, this will ensure on site visits are kept to a minimum.
Secure
Our remote support uses Advanced Encryption Standards (AES) 256 data encryption. Read more 'here'.
Experienced
With over 40 year' experience behind us in all areas of support, we will find a solution to your requirements.